Shipping Policy

Standard Shipping ($5.99)

Please expect a normal delivery time at 7-20 days. Due to Pandemic affected, the delivery time will be delay for 2 days. Please check regular delivery time for your region as follow:

      • USA: 10 Business days
      • Japan: 3-5 Business days
      • UK/France/Germany/Italy/Spain/Poland/Austria/Czechia/Hungary/Slovakia/Switzerland: 8 Business days
      • Netherlands/Belgium/Ireland/Sweden/Denmark/Estonia/Finland/Latvia/Lithuania/Malta/Portugal/Romania/Slovenia/Luxembourg/Ireland/Bulgaria/Croatia: 12 Business days
      • Other European Countries: 15-25 Business days
      • Australia and Oceania Countries: 7-10 Business days
      • Asia Countries: 3-25 Business days
      • Africa, Central and South America: 3-6 weeks

Expedited Shipping ($18.99)

You may pay the express shipping charges as applicable for your country and order the product. Express shipping only takes 5-12 business days from the dispatched date. We don’t ship goods at weekends.

Please check the Express delivery time for your region as follow:

      • UK, Germany, France, Italy, Spain: 7-12 Business days

Please note these dates are estimates only,  the proper arrival dates will be sent to you via e-mail when your order is shipped so please make sure to check your e-mail.

1.  APO/FPO & PO Boxes are not accepted.

2. Package to some countries may be paid for clearance customs tax when you pick it up, please pay the tax and send us the receipt, we will then reimburse the amount asap.

Free Shipping (≥$49)

You will get the freeshipping for orders over $49 (include $49).

Note: We choose Standard shipping for our Free shipping method.

 

For any questions, please contact us through the email: support@stogagame.jp